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Main >> Frequently Asked Questions
Q. How do I find the coupon, store, or offer I want on CouponDispatch.com?
A. Browse through our highlighted coupon categories located in the left navigation, use the store drop-down list at the upper right-hand corner of the site to find the top deals and coupons for hundreds of brand name stores or you can use our search box to look for a specific coupon or offer.
There's also the Top 5 Coupons, Top 5 Products, Coupons and Deals Area, as well as our many RSS feeds you can subscribe to.
Q. How do I use CouponDispatch.com to save on my next online purchase?
A. CouponDispatch.com provides coupons, exclusive offers, sales, and money off discounts for online stores. Using CouponDispatch.com is simple. You can browse through all of our thousands of offers by locating your preferred store in the drop-down menu at the top right of the site. You can also use the search box to find a particular offer. Browse through CouponDispatch.com to find the most current and comprehensive collection of online coupons and deals available.
Q. Who do I contact if I am having problems with my order?
A. Please contact the merchant directly. We offer promotions, discounts, coupons, and products in behalf of the online stores you buy the items from. CouponDispatch.com is not responsible for the accuracy of some coupons and offers, please always check with the merchant directly regarding any invalid offers, discounts, or products you may see highlighted on CouponDispatch.com.
Q. How often do you update your site and offers?
A. Our site is updated with new coupons, deals, and hot products every day. We constantly update our promotions and products, so always check with us first before making your purchases online.
Q. How much does it cost to use this site?
A. It is absolutely free to use our site, you pay nothing to access our library of thousands of exclusive offers. We protect your personal information, so have no fear of privacy while visiting our site.
Q. How do I search for specific coupons, stores, and offers?
A. You can search for a coupon by entering either the keyword, the specific store name, category name, or the product name you are looking for. CouponDispatch's search functionality will display the relevant results in just a few seconds.
Q. How do I use coupons with coupon codes?
A. When a coupon has an accompanying code, the offer will say something like 'Use XYZ123 at Checkout' somewhere in the description. To use the coupon, simply highlight and copy or write down the coupon code supplied with the offer, click the 'Use Offer' button next to continue with your purchase, and paste or type in the coupon code in the appropriate box during the checkout process. Your savings will be activated at that time.
Q. What if there is no coupon code?
A. If there is no coupon code associated with an offer on the site, simply click the 'Use Offer' button to continue with your purchase. You don't have to do anything extra to enjoy the savings, just purchase the item from your chosen e-tailer for the discount or gift to activate.
Q. Do the coupons on your site expire?
A. Each coupon and deal has an expiry date and is mentioned with the coupon. Some of these coupons are ongoing deals and do not have an expiry date. If you don't see an expiry date with an offer, the offer is ongoing and is valid to use.
Q. What if I didn't get a discount from the store?
A. If you click one of our offers that use a coupon code and the discount doesn't show up on your order summary page at time of checkout, we recommend that you come back to our site, locate the original offer or another similar offer from the same store, and click through the link a second time. If after going through the process a second time, you still don't see the savings at checkout, the coupon may not be valid and you should not proceed with your order. Also, feel free to contact us so we can take a look at the offer in question and solve the problem on our end.
Q. What if I don't find the coupon I am looking for?
A. Please contact us by email if you do not find what you are looking for. We will check for coupons and offers coming up from online merchants and add additional coupons to our site at that time. Your suggestions are always welcomed and acknowledged by our staff.
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Coupons were last updated on July 31, 2010
